Shipping Policy
Welcome to Instocking LLC, where we are committed to providing our customers with the highest quality 18K chain jewelry and exceptional customer service. In this page, we will discuss our shipping and delivery policies to ensure that you receive your order in a timely and satisfactory manner.
Shipping Methods: We currently offer standard shipping (USPS, FEDEX,DHL and Post Express and so on)and expedited shipping for our customers. Standard shipping typically takes 5-7 business days for delivery, while expedited shipping takes 2-3 business days for delivery. Please note that the delivery times may vary depending on your location and shipping carrier.
Shipping Rates: Our shipping rates are based on the weight and destination of your order. The shipping cost will be calculated during the checkout process and added to your total order cost.
Order Processing: Once your order is placed, it will be processed and shipped within 1-2 business days. You will receive a confirmation email with your tracking number once your order has been shipped. Please note that we do not ship on weekends or holidays.
International Shipping: We currently offer international shipping to select countries. Please note that the shipping rates and delivery times may vary depending on your location and shipping carrier. International orders may also be subject to additional customs fees and taxes, which are the responsibility of the customer.
Delivery Issues: If you experience any issues with your delivery, such as a lost or damaged package, please contact our customer service team immediately. We will work with you and the shipping carrier to resolve the issue as quickly as possible.
Return Policy: If you are not completely satisfied with your order, we offer a return policy for items in new condition and with the original packaging. To initiate a return, please read the page of return policy or contact our customer service team for instructions.
Important Note: Please ensure that your shipping address is correct and complete before submitting your order. We are not responsible for any delays or additional shipping costs caused by incorrect or incomplete addresses. If your order is returned to us due to an incorrect or incomplete address, we will notify you and give you the option to reship the order at an additional cost.
We are committed to providing our customers with a positive shopping experience from start to finish. If you have any questions or concerns regarding our shipping and delivery policies, please do not hesitate to contact our customer service team. Thank you for choosing Instocking LLC for your 18K chain jewelry needs.